In this conversation, I'm hearing that the customer wants interesting characters who are explored in depth. She wants to read about characters who are reflective and thoughtful and will perhaps prompt her to also be self-reflective. For this customer, I would recommend Jeannette Walls' The Glass Castle. Walls' memoir takes the reader inside her difficult childhood and follows her journey into a successful adulthood. Her writing is descriptive and captivating and will both immerse the reader in the setting and allow her to glimpse Walls' innermost thoughts and feelings.
Conversation 2
In this interaction, I hear that the reader is interested in vampires as the main characters, but furthermore she also wants a book that will be action-oriented and exciting over being romantic or angsty. For this customer, I would recommend Anne Rice's Interview with a Vampire or Stephen King's Salem's Lot. Of course, if she hasn't already read it, I'd also recommend Bram Stoker's classic, Dracula.
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